Opus XVI is hiring a Booking Coordinator

Do you want to create wolrd-class guest experiences?

Opus XVI is a unique boutique hotel located in the heart of Bergen, situated on the historic Vågsallmenningen square. The hotel is part of the Heimr Collection and a proud member of Small Luxury Hotels of the World. Known for its personalized service, classic elegance, and tailor-made guest experiences, Opus XVI blends history, art, and modern comfort in a vibrant and exclusive setting. 

We are expanding our team and are looking for a structured and service-minded Booking Coordinator. At Opus XVI, we are passionate about delivering world-class experiences that leave our guests with unforgettable memories and a strong desire to return.

As Booking Coordinator, you will play a central role at the heart of the hotel, where the first interactions with our guests take place. In this position, you will manage the entire process for individual bookings, meetings, conferences, and events. You will tailor each event and ensure seamless execution from inquiry to completion.

You responsibilities will include:

  • Handling incoming inquiries via email and phone

  • Preparing offers for conferences, private events, accommodation, and activities

  • Following up and securing signed contracts

  • Registering all relevant information in the hotel’s systems

  • Maintaining contact with clients before, during, and after events

  • Leading and coordinating daily and weekly planning meetings

  • Ensuring all event details are updated in a timely manner

  • Daily contact with both Norwegian and international guests

  • Active sales and upselling

  • Collaborating closely with the front desk, restaurant, sales, and other departments

Who we are looking for: 

  • A strong communicator who enjoys building relationships – both in Norwegian and English, written and spoken

  • Structured, accurate, and detail-oriented, with the ability to prioritize under pressure

  • Solution-oriented, independent, and enthusiastic – with a positive energy that inspires both colleagues and guests

  • Comfortable taking initiative and encouraging best practices

  • Digitally proficient with a good understanding of systems

  • Experience in booking, front desk, or the travel industry is an advantage, but not a requirement – we provide thorough training

 

We offer: 

  • An exciting role in a five-star hotel environment with high ambitions

  • A professional and warm workplace culture characterized by quality, service, and pride

  • Opportunities for personal and professional development within booking and sales

  • A secure position with skilled colleagues, clear structures, and well-established routines

  • Salary based on qualifications and responsibilities

We believe that diversity drives better results, and we encourage all qualified candidates to apply. 

For questions about the position, contact General Manager, Lise Solheim, at
+47 917 78 838

Send your CV and application General Manager, Lise Solheim at lise.solheim@opus16.no
Please mark your application with: Booking Coordinator

Employment type: Full-time

Applications will be reviewed on a rolling basis.

Location: Vågsallmenningen 16, Bergen